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FAQ & ONLINE ENQUIRY
The One Academy is constantly sought after an education partner by universities all over the world!

Season Parking Pass at Leisure Commerce Square (LCS) (For TOA Students) FAQ



Q: I cannot access the car park or I am having problems related to my season parking
pass, who should I approach or call for assistance?

A: If you have not paid your Parking Fee by due date, your parking pass will be deactivated. Please proceed to make payment at Payment Counter (Level 2) and your season parking pass will be activated within two (2) working days.

If your season parking pass is lost or damaged, please call IOSC at 03-7875 5510 (ext 170) during office hours for assistance or email sdna@toa.edu.my

 


Q: Can I pay monthly parking fee instead of payment by Payment Cycle?

A: No. All our parking fee is by following the below Payment Cycle:
• January – April
• May – August
• September – December

The due date of payment is by 21st before the next Payment Cycle.

 


Q: Can I pay the Parking Fee partially or pro-rated?

A: No. You must pay Full Parking Fee by Payment Cycle.

 


Q: What should I do if other vehicle is parked at my Reserved Parking?

A: Please call IOSC at 03-7875 5510 (ext 170) during office hours for assistance.

 


Q: Why do I need to submit Season Parking Termination Form to Payment Counter
(Level 2) One (1) Month before any termination?

A: This would enable us to verify whether any outstanding parking fee prior to the termination.

 


Q: If my season parking pass is lost or damaged, can I get a replacement card?

A: In the event of the season parking pass is lost or damaged, it may be replaced upon payment made to Sales DNA Sdn. Bhd. with a replacement cost of RM20.00.

 


Q: Can I get extra Car Sticker?

A: Any extra Car Sticker will be charged at RM5.00 each. Lost or damaged Car Sticker may be replaced at RM5.00 each.